“One of the best shoes I have ever put on my feet, these ones are for my nursing career, and I can use these for a 16 hour shift and have no pain at all, the size is a true fit and when they say it’s waterproof they are 100% waterproof”
“These shoes are incredibly light and comfortable. Also, pro tip if you’re going to any amusement park that has log rides or white water rides these are a game changer. No more walking around all day with wet socks!”
“We went on a family trip to Ireland and wanted to pack light so we search for a “waterproof sneaker” for all the rain and different activities. This sneaker was all-in-one and was perfect!”
“The shoes are comfortable but they get dirty fast. Once dirty, it's been hard to remove all the dirt and residue. I suggest going for a darker color.”
Hi Sainath,
Thank you for reaching out to us about your shoes. I'm sorry to hear that your Vessis weren’t what you had expected.
While Vessis are 100% waterproof, they’re not stain-proof. And so the lighter colors we offer do need a bit more care if you’re looking to keep them looking out-of-the-box for longer. With that in mind, we’re not able to exchange or return worn sneakers. I did want to go over some cleaning tips that will help with keeping them as clean as possible:
• For the knit, we recommend something like Dr. Bronner products. They offer a gentle but effective clean. Their detergent specifically shows the best results without causing any damage to the waterproofing membrane.
• Soak them in warm water. While using your water-based soap or laundry detergent, scrub them gently with a soft sponge to get all dirt/stains off.
• Leave them to dry and repeat until stains lift. Please do not bleach your shoes as this will damage the membrane.
• We recommend using a microfiber cloth (a soft sponge will work too), baking soda, and vinegar for the best results.
We'll be sure to pass your feedback along to the Product Team to take into consideration for future design improvements.
