“Comfortable shoes, done well in the rain so far. Would be 5 stars but there's nowhere to hide the shoelaces on the stormburst and your photos all have the laces cropped out.”
“It is suprisingly difficult to get into... tho this might improve with use. So far it feels good, if a little big in the cushion, again i will likely get used to it. Love the look... looking forward to see how long they last.”
Hi Shawn,
Thank you so much for taking the time to share your experience with us.
We’re sorry to hear you’re finding your Vessis too tight. For some reference, however, it’s actually quite normal for the ankle opening to be a little snug to start. Over the first few wears of your new shoes, you’ll notice that the upper knit and ankle opening will stretch to accommodate your foot shape. By starting tighter, this allows the shoe to mold to your ankle shape - making sure no water seeps in through the ankle opening.
Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“These pair of shoes are stylish and fit great! I hate that with low-cut socks, the back of my ankle rubs on the shoe and creates blisters. Disappointing given how comfortable they are otherwise, hence the loss of a star!”
“Excellent purchase. Very comfortable, lightweight shoes. Great for hiking or for anytime. We love Vessi shoes. Easy to clean and durable. Worth every penny!”
“This is one of my favorite pairs of Vessi's next to my all black chelsea boots. They're very comfy (I opted for a size up) and the grippy sole helps a lot with traction in the soggy weather. I'm excited to use this in the snow when it starts. Lastly, the reflection detail lines around the shoe is a brilliant idea and gives me more peace of mind when walking around at night. Big props to the design team!”
