Hi Karen,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
“I was so excited about these shoes. But I’m a 7.5W and the size 8’s were too loose. I ended up buying the 7’s which just fit but hurt the sides of my feet. I wish they had 1/2 sizes. I LOVE how easy they are to clean and how fresh they look. I wouldn’t be able to wear white shoes otherwise.”
Hi Raquel,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start. Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
Thank you again for sharing your thoughts on your Vessis with us.
