“The shoes are nice but slightly tight to wear with socks. They fit fine without so the 8 might have been too loose. All my other shoes are 7 1/2 so half sizes would be nice to have.”
Hi C,
We don't have any plans to make this size currently, but we're always tallying size requests from you guys as they come in demand! Thanks so much for letting us know to get the ball rolling!
“My Vessi shoes arrived just in time for a very rainy week. For the first time in a long time I didn’t avoid the puddles and my socks stayed completely dry. They’re lightweight and easy to slip on. I posted about them on IG before I wore and I’ve never had so many people message me to ask about them and to give a review. It turns out no one likes rain boots so I wouldn’t be surprised if a few of them bought their own pair. Very happy with my purchase!”
“So far these shoes seem great! I’ve only worn them a couple times but so far so good. They do fit a little narrow so keep that in mind when purchasing!”
Hi Michelle,
Thank you for your feedback! If you need a wider pair, you can try our Everyday or Weekend collections as they are made wider compared to our Cityscapes which were designed with a tapered and slim silhouette.
“From ordering to shipping to arrival, the process was very easy and quick. Thank you!
I have only worn them 2 times so far, but my feet have stayed dry. They are very cushy and comfortable to wear.
My only change would be that they are a bit more streamlined to the feet. I like a smaller looking shoe and these are a bit wide. I do understand that the waterproof material makes it a bit tricky. Overall I am very happy with my first pair of Vessi’s.”
“The shoes seem awesome. But in my case the elastic is too right around the back of my foot. I believe I paid full price $135 and am less than 30 days in my return period. However the website isn’t allowing a refund. Only a store credit. The chat doesn’t work and there a no way to contact for a person to talk to. I’d love to recommend the product but the website and customer service needs improvement. My experience with Another online shoe was much better”
Hi Dana,
We're sorry to hear that your experience with your Vessis have not been the best and appreciate the feedback you provided for us.
It’s normal for the ankle opening to be a little firm to start! Over the first few wears of your new shoes you’ll notice that the upper knit and ankle opening will stretch to accommodate and create the perfect shape around your feet. The reason you want this is to make sure no water comes in through the ankle. The only way to ensure this is if you allow the shoe to mold to your ankle shape. In order to do that, you do need them to be tight at first and then only stretch when they’ve learned your specific foot shape. This creates that snug, sock like fit that we are loved for!
We're sorry that you found it difficult to reach us. Our live chat option on our website is open from 9AM - 5PM PST but you can also reach us through our social media (Facebook, Instagram and Twitter) through direct messaging. We noticed that one of our team members have managed to get in contact with you and helped solve your issue! Glad to see that everything worked out.
Once again, thank you for providing us with your feedback as we are always looking for ways to improve our service. We hope that you'll give us a try again in the future!
