“This is my 2nd pair of Vessi's and I love the shoes. They last a long time, very comfortable and stylish. I would recommend to anyone. Well done Vessi”
“Light weight, stylish and waterproof. My father has a central spine injury with a drop foot so the light weight supportive shoe makes walking a bit easier for him.”
“These shoes look great and are so comfortable! I’m an auto detailer so having shoes that are comfortable and keep my feet dry is very important. These are perfect!”
Hi John,
Thanks for taking the time to share your experience with us.
We’re sorry to hear your Vessis aren't providing you the amount of comfort you're looking for, we can imagine how disappointing that must be.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
We’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your Vessis with us.
