“These are not fitting me. The back is difficult to get into. I have worn several times and they ate not breaking in. I purchased the ankle boot and they are so comfortable. The top is sock like and my foot slips in. So far dissatisfied with this pair. Thoughts? Laurie”
Hi Laurie,
We greatly appreciate you taking the time to provide us with your feedback.
We apologize for any inconvenience you've faced regarding the break-in process of your Vessis. The material is designed to conform to your foot's shape, similar to how socks fit. Over time, as you wear them, they should gradually adapt and stretch to better fit your foot. It's quite common for Vessis to feel snug initially.
We sincerely value your input and will make sure to pass your feedback along to our Product team. Continuous improvement is a priority for us, and your experience contributes to that effort.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Once again, thank you for sharing your thoughts on your Vessis with us. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you again for sharing your thoughts on your Vessis with us.
“My son bought me my first pair of Vessis a few years ago. They were perfect for me. I walk in the woods with my dog daily in all weather. We go on and off trail, climbing over downed trees and walking through tall grasses and bush. The conditions change constantly. It can be dry, wet or muddy. My Vessi's have never let me down. I am on my 6th pair with 1 pair put away until needed. They're easy to wash and very comfortable. Customer for life here. Thank you for making a great shoe.”
