Hi Roberto,
Thanks for taking the time to share your experience with us. We took a look at your order and it looks like someone from our Warranty team has been in contact with you about your shoes. Please feel free to direct any other questions you may have to them through a reply to your email thread.
Thanks again for sharing your thoughts on your Vessis with us!
“As advertised they’re waterproof and it’s been really helpful the last few days for me because it’s been pouring outside and my feet are nice and dry. Super comfortable too.”