“I work in retail where I’m on concrete floors all day and bought these shoes thinking they would offer some good support. Unfortunately that doesn’t seem to be the case, and only a couple of weeks after purchasing these shoes my feet are back to hurting again.”
Hi Kory,
Thanks for taking the time to share your experience with us.
We’re sorry to hear your Vessis aren't providing you the amount of comfort/support you're looking for, we can imagine how disappointing that must be.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
That said, we’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
Thank you again for sharing your thoughts on your Vessis with us.
