Hi Delia!
Thank you so much for taking the time to share your experience with us.
We're so glad that you are finding your Vessis to be comfortable and we will certainly share your thoughts on the shoelaces and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“Great fit and really work but SUPER hard to put on. Maybe its just me but it takes quite a lot of push and pull and contortion to actually get them over my ankle/heel. Dropped 1 star for that.”
“These shoes are great. They are versatile and can be worn with a variety of different outfits. I love that you can just slip them on and don’t have to tie them. They are waterproof as well so if you’re in the rain you don’t have to worry about wet feet or socks!”
“They fit big. I might have been able to go down a size. Even when I measured my foot. I like them but I find them warm and I have a high arch and they start to feel tight on the top of my foot after awhile. I wish they were a little darker”