Hi Yiu,
Thank you so much for taking the time to share your experience with us.
We’re sorry to hear you are finding your Vessis difficult to put on. I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
If anything should ever come up, or you have any questions, feel free to reach out to our Customer Care team at support@vessi.com and they’d be happy to help.
Thank you again for sharing your thoughts on your Vessis with us.
“These are a phenomenal show, mainly because they're made with no animal products; waterproof is a bonus, imo. Very comfortable to walk in. My only knocks are that they're not very thick on the upper body of the shoe, and the brand overall needs to pay more attention to arch support. As long as you know that going in, these are really a no-brainer to buy if you like the appearance.”
“I wear a half size. I got a pair of these a year ago in size 10. I loved the fact that they were waterproof, but they were a bit big and loose. If I did anything athletic, I couldn't get them tight enough. So, I decided to try a size 9 this time. I read that they would loosen up after wearing them for a bit. So far, they are still pretty tight and uncomfortable. I put on a different pair of shoes this weekend that were a true 9 1/2 and they were so comfortable compared to my size 9 vessis. I love the waterproof feature. I think they look great. But the lack of half sizes has me debating what my next pair will be considering these are not the cheapest option out there.”
Hi Corey,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
