HI Roger,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“Bought these for my son to use in Ireland. He test drove them on a poring day in the city. He texted me and said these are amazing my feet stayed totally dry. Worth every penny - comfortable and dry feet.”
“The materials and manufacture of Vessi shoes are in fact top notch. They are comfortable, and even if the cooling feature seems a little over exaggerated to me (as they are warm in fall weather but get cut into to the point of being cool but not cold in a walk in freezer). But I can not give them 5 stars for the sole reason of the lack of sizing options. Vessi the company has chosen not to include half sizes because they want you to go 1 size smaller as they are designed to stretch out. With my experience this would be fine with standard sized feet. However, I wear a 12.5 wide because my foot length is cramped length wise in 12s and spilling over the sides. A 13 is the perfect width for me and is tolerably too long, but with Vessi's cloth top design the shoes are already starting to become loose after just a week. I would love to make Vessi the company I buy all my shoes from, but until they can cater to the odd foot sizes, my first purchase will have to be my last.”
