Hi Daniel,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“Absolutely impressed with these shoes, they are so light, comfortable and the waterproofing is something else, ive never seen anything like it and would buy these shoes again in a heartbeat!”
“The shoes are phenomenal. These are my second pair and thank you to the amazing customer service who helped me with replacement of my defective pair and the great service to help make it so easy. Vessi shoes are simple great for all experience. When I am at work, I coach or just everyday use. Highly recommend to anyone looking for shoes this is so worth it”
“It’s nice to have a stylish comfortable water shoe that won’t wash off my foot in the river, can hike along a stream without getting pebbles stuck inside, and supportive to load and unload boards and kayaks from the car. It was a great purchase.”