“I wish I had ordered a size smaller and ones that aren’t white. When I look down at them, they look like clown shoes. However that’s just the look. The functionality is awesome. Walked through a flowing creek and my feet stayed dry. That’s what I purchased them for!”
Hi Shelly,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit as expected. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“This is my fourth pair of shoes in this style. I specifically like how the slightly lower lip on the front of the ankle fits my foot compared to the other styles. I am somebody who normally wears a 7 1/2 and I size up with my Vessis.”
“Loved the design. Just didn’t love the fact that the white stains so easily and it’s hard to wash and maintain. Won’t be buying white Vessi ever again.”
Hi Ester,
Thanks so much for taking the time to share your feedback on your Vessis we really appreciate it.
I'm so sorry to hear you're having a tough time keeping clean, but I’d be happy to share some cleaning tips! We find that the key is to clean our shoes sooner rather than later. The quicker you can rinse off dirt, the easier it will be to keep them nice and clean. We recommend using a sponge or light coloured cloth made with natural fibers, baking soda, and vinegar for the best results.
Please reach out to our Customer Care Team if you have questions and they'd be happy to help.
