Hi Colleen,
Thank you so much for taking the time to share your experience with us.
We’re sorry to hear you are finding your Vessis difficult to put on. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start.
Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
We'll be sure to pass your feedback along to our Product team, as we are always looking to improve.
If anything should ever come up, or you have any questions, feel free to reach out to our Customer Care team at support@vessi.com and they’d be happy to help.
Thank you again for sharing your thoughts on your Vessis with us.
“They are for my daughter….i wear Vessi’s everyday to work cause I work at a tree nursery. So, the weather is unpredictable at times. Then she wanted to try them out and now she is hooked as well.”
