“This is my third pair of Vessis and I love each one! My first time with this style and so far, they’re comfortable and sleek. I’ve already gotten lots of complements on them. I purchased this style for a trip to Disneyworld in hopes that these can keep my feet comfy and dry in the Florida rain. So far, I’m optimistic that they will hold up to the challenge.”
“These shoes are wide even when sizing down to account for the half size. They're so flat that my arches are screaming and they may be waterproof but they still show every piece of dirt they pick up. I work in healthcare and wanted these to work but there's no way.”
Hi Lillian,
Thank you for taking the time to share your experience with us.
We’re so sorry to hear your Vessis aren't providing you the amount of support you're looking for, we can imagine how disappointing that must be.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
For cleaning lighter colored shoes, we find that the key is to clean our shoes sooner rather than later. The quicker you can rinse off dirt, the easier it will be to keep them nice and clean. We recommend using a sponge or light coloured cloth made with natural fibers, baking soda, and vinegar for the best results.
That said, we’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
“As at first time Vessi Customer i am more than happy with my purchase period i am a commuter and have been commuting for over twenty years and i wish these were then because i love walking to my office in them. I'm 56 years old and i've never had something more comfortable on my feet. In all honesty I don't even get changed out of them in the office.”