“They truly are as warm as advertised (have yet to test out their breathability in the winter). Definitely a bit snug but I can feel them molding to my feet. Overall, very happy with my purchase”
“I slipped them on last week because it was scheduled to rain/slush and I was in a hurry. Though I thought they wouldn't be warm like boots I was pleasantly surprised to find that they kept my feet warm and dry. It was about 3C so not freezing but still....pretty cold out. Unfortunately my feet are a little wider than I realized from just one fitting at the store. I'm not sure about getting them stretched a bit but they are a very well-made and sturdy shoe.”
“Love the look of these shoes and I’m excited to not have wet socks but I’m shocked how dirty and scuffed up they look after just a few days of wearing… supposed to be VERY easy to clean and remove the scuffs but I haven’t tried it yet”
Hi Jessica,
Thanks for taking the time to share your experience with us.
We're so sorry to hear you are having a tough time getting your shoes clean, but we'd be happy to share some cleaning tips! We find that the key is to clean our shoes sooner rather than later. The quicker you can rinse off dirt, the easier it will be to keep them nice and clean. We recommend using a sponge or light coloured cloth made with natural fibers, baking soda, and vinegar for the best results.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“These shoes are too long. I am a size 38.5 and ordered a size 8. My big toe is 2.5 cm from the end of the shoe, and therefore too long. I don't feel like ordering a shorter shoe because the width is tight enough and the sole is too stiff in my opinion.”
HI Louann,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us
