Hi Ayumi.
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
“I love my vessi’s, I own 4 different styles. I bought this style as a Christmas gift and if for whatever reason they don’t work out as a gift they happen to be my size and I will gladly keep them.”
“They are not as comfortable as they used to be. I remember getting the weekend shoes, and they have been far more comfortable than the Vessi shoes I've purchased more recently.”
