“I wanted to get these shoes because I’m going to Japan during their rainy season and I wanted to wear shoes that I can walk all day in, goes with nearly everything I wear, and will help with all the rainy days I’ll have over there. I already have a job where I have to be on my feet constantly and now my feet aren’t in pain anymore so I know I’ll be good to go on my trip!”
“Had high hopes for these but my daughter has only worn them walking around school, and the shoes looked dirty instantly. Have not even gotten them wet yet.”
Hi Kristen,
Thank you so much for taking the time to share your experience with us.
While Vessis are 100% waterproof they are unfortunately not stain proof so our lighter colours do require more regular care to keep clean. The best cleaning practices are found on the care card included in the box with your Vessis.
Another great tip to keep your Vessis looking as fresh as possible is to mix some baking soda and water to create a paste then slowly rubbing this paste onto the shoe can remove tough stains without causing damage to the waterproof membrane.
That said, we’ll be sure to share your feedback with our Product Team as we're always looking for ways to improve.
Thank you again for sharing your thoughts on your Vessis with us.
“I love the look and the feel while I’m wearing them, however when I walk, they really hurt my feet. I got the size I normally wear but I’m wondering if it was just too small.”
Hi Joy,
Thank you so much for taking the time to share your experience with us.
We are so sorry to hear that your Vessis didn't fit quite as you'd hoped and didn't provide you the amount of comfort you're looking for, we can imagine how disappointing that must be.
We'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“I love my new Vessis. This will be my 5th pair. They are even easier to clean than before. Make sure to get your true size, but know they run smaller than other vessis and will take time to stretch out as you wear!”
