“The white fabric on the front top of the shoe collects way too much dirt. After the first ware it looked trashed and it’s hard to clean. Also don’t feel like they are 100% waterproof.”
Hi Darren,
Thanks for taking the time to share your experience with us.
We're so sorry to hear you are having a tough time getting your shoes clean, but we'd be happy to share some cleaning tips! We find that the key is to clean our shoes sooner rather than later. The quicker you can rinse off dirt, the easier it will be to keep them nice and clean. We recommend using a sponge or light coloured cloth made with natural fibers, baking soda, and vinegar for the best results.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“Hands down best waterproof casual shoes around! I can wear with or without any socks, so comfortable! I usually wear between a 7 and 7.5, I went with the 7 and they fit perfectly. Wonderful waterproof pair of shoes!”
“I haven't been able to wear these outside yet. They are very stiff and feel too tight. I am still trying to break them in. Definitely wish I was able to try them on before buying.”
Hi Laura,
We greatly appreciate you taking the time to provide us with your feedback.
It's understandable that finding the perfect fit can take some time, and we hope that as you continue to wear them, they will become more comfortable and stretch to accommodate your foot shape. By starting tighter, this allows the shoe to mold to your ankle shape - making sure no water seeps in through the ankle opening. It's quite common for Vessis to feel snug initially.
To help during this period, some customers find using a shoehorn to put on the shoes helpful. Additionally, you can accelerate the stretching process by placing a few pairs of thick socks inside the shoes overnight, which should aid in expanding their shape.
That said, We'll be sure to pass your feedback along to our Product team, as we are always looking to improve.
Thank you again for sharing your thoughts on your Vessis with us.
