Hi Satoko,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
“Gorgeous shoe - so stylish! However, they are quite wider than my Chelseas... which came as quite a suprise seeing as how, upon purchase, a prompt warned that they are a narrower fit!”
“Love the narrower fit. Very stylish. I bought these for a trip to Universal Studios Orlando so have not put them to the test yet but if they are anything like my other Vessi's I am sure they will not disappoint!”
“These shoes are stylish, comfortable and completely waterproof! My son ran them under the tap when I got them and the water just beads off. I wish they came in half sizes because I bought an 8 and they are a little long - the 7.5 would have been perfect.”
