Hi Amanda,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
“The outside of the slipper is great and very nice looking. However, I prefer a softer interior. The inside is just a bit hard. They are useful to slip on if I have to run outside quick.”
“I was really excited to get the Sunday Slippers. I have another pair of Vessis and I love them, but they're a bit big (size 7) and my feet slide in them, so I figured I'd try a 6. (I'm usually 6.5). Sadly, the slippers fit VERY tight. After fighting hard to get them on (even using a shoehorn!) my feet ache because they're too tight. I know they're supposed to stretch when you wear them, so I'm giving them a chance...I've worn them gradually more each day and they're definitely fitting better now, but they're still really tight. I don't know if I'll be able to wear them much. (They're better without socks, but I don't like wearing shoes sockless...)”
Hii Jacquie,
Thank you so much for taking the time to share your experience with us.
We’re sorry to hear your Vessis are too narrow. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start. Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight. That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve.
Thank you again for sharing your thoughts on your Vessis with us.
