“I originally was sent the ladies size 6 based on my measurements. However, it was far too tight. I told by a Vessi help desk person that I could take it to the Metrotown Mall store to exchange it for a proper size. At the store, the staff were very helpful and I ended up getting the Men’s size 6. It fits perfectly, very comfortable, easy to put on with my shoe horn, looks great with any outfit. So, super happy with the Vessi product, the quick response to my claim, the professional tone used in the email communications with a Vessi help agent, hassle free and easy method to exchange and make a claim. Vessi fanatic now!!”