Hi Sabine,
Thanks so much for taking the time to share your thoughts about your purchase!
We're sorry to hear that your experience hasn't been ideal. Your input is super helpful, and we can definitely see where you're coming from. We'll use your insight towards our research and development for our future design improvements.
On behalf of the whole team, thank you so much for your support, and we'll keep working hard on making cool innovative products for our customers!
“I love this pair of shoes! Live in Los Angeles where it doesn’t rain a lot and this pair is my go to everyday shoes. When it does rain, this pair of shoes is a life saver. It really keeps my feet DRY! I went ahead and got another pair for the future but so far this one is keeping good shape”