Hi Angela,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us.
We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
Hi Isabelle,
Thank you so much for taking the time to share your experience with us. I'm glad your Vessis are keeping you dry and comfortable!
We’re sorry to hear your Vessis are too tight. The material works similar to how socks fit, in the sense that it adapts to your foot shape. The more you wear them, the more it gives and stretches to mold to you. Therefore, it’s actually quite normal for your Vessis to be a little snug to start. Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight. That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve.
Thank you again for sharing your thoughts on your Vessis with us.
“Love that it does the job with keeping my feet dry! It can be a bit uncomfortable to break into at first but it does get better over some wear. It’s cute and goes well with my outfits!”
“So comfortable and cute! The soles are a bit thicker than I was expecting (like a mini platform) but I really like them and the fit is perfection. The extra pair of laces were a great bonus. I will definitely be getting another pair!”
