“Firstly, they arrived a week earlier than expected which was a nice surprise. Secondly, the looks are stylish and attractive while remaining casual and even professional. Thirdly, these shoes are designed with practicality in mind as they are waterproof for wet weather but also have the right material for perfect sizing and a snug fit that stretches to your exact size.”
Hi Tisa,
Thank you for sharing your feedback with us. We're glad to hear that you love the lightweight design and waterproof feature of our shoes.
We’re sorry to hear your Vessis aren't providing you the amount of comfort you're looking for, we can imagine how disappointing that must be.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
That said, we’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
If anything should ever come up or you have questions, feel free to reach out to our Customer Care team at support@vessi.com and they’d be happy to help.
Thank you again for sharing your thoughts on your Vessis with us.
“They fit and they're comfortable. The last ones were not water proof as your company claims.
So this is a 2nd chance I'm giving you.
If these leak water like the last ones, I'll never buy from you again.
Tom Kares”
“Very comfortable. They fit right on my foot and didn't need to be broken in. I find them very stylish. And they're super easy to clean to boot! They get hotter than I expected on sunny days though.”
