Hi Rita,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear your Vessis aren't providing you the amount of comfort you're looking for, and can imagine how disappointing that must be. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us
“I do like them. They are stiff at the ankles, and made my knees sore, but I’m getting used to them.
I do need to return the men’s 13. Can you please help?”
“Nothing more to add, they are amazing travel shoes for any season! But I wanted to highlight Vessi's great customer support line. They were very quick to respond and helpful.”
“This was my second pair of Vessi shoes, both from the Women's Weekend series. The main reason I bought this style was for taking my dog to the dog park early mornings....when the grass is still wet. Needless to say I love these shoes. First heard of this company on Downie.Live (YouTube) and I'm so glad that I did. I am a size 7 usually but ordered one size down and they fit perfect.”