“While these shoes are very comfortable, I've never had shoes that get so dirty so fast, something about this specific fabric or sewing that makes the shoes looking filthy after 1 stroll around town, especially the white ones. It's so annoying to have to clean them all the time. Other white fabric shoes as well as waterproof ones that I have don't do that and a pair that I've worn for an entire year looks better than the Vessi I wore for the one day.”
Hi Adar,
Thanks for taking the time to share your experience with us.
We're so sorry to hear you are having a tough time getting your shoes clean, but we'd be happy to share some cleaning tips! We find that the key is to clean our shoes sooner rather than later. The quicker you can rinse off dirt, the easier it will be to keep them nice and clean. We recommend using a sponge or light coloured cloth made with natural fibers, baking soda, and vinegar for the best results.
I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your Vessis with us.
Hi Nikki,
Thank you so much for taking the time to share your experience with us.
I'll certainly share your thoughts on the color with our Product team, as your feedback is extremely valuable to us.
We're always coming out with new colors and designs, and we'll certainly take note of your feedback on this as we do.
Thank you again for sharing your thoughts on your Vessis with us.
