“I love my vessi’s they look great even with a casual dress. They are comfortable and looking forward to my European vacation in my vessi’s… to be continued”
“These shoes are so surprisingly comfortable. They are nice breathable sneakers and do well in the rain. I did get stuck in a storm with them on and found a bit of water got in around the ankle while wearing leggings, but I didn't have them tied too tight so next time it rains am going to try again with them laced up better”
Hi Cheryl,
Thanks so much for sharing your feedback on your Vessis.
I’m sorry to hear you’re finding your Vessis a little tight. For some reference, however, it’s actually quite normal for the ankle opening to be a little snug to start.
Over the first few wears of your new shoes, you’ll notice that the upper knit and ankle opening will stretch to accommodate your foot shape. By starting tighter, this allows the shoe to mold to your ankle shape - making sure no water seeps in through the ankle opening.
I totally understand your worry about the tightness, but I can assure you that the opening will start to loosen up within the next few wears.
Some customers use a shoehorn in the meantime, which should help. You can also speed up the stretching process by leaving a few pairs of thick socks balled up inside the shoes overnight.
We will be sure to pass this feedback along to our Product Team as we truly appreciate all customer feedback.
“The shoes are very comfortable and did not take time to break in! They work well in all weather conditions (have not worn them in the snow yet). My favorite shoes by far!”
“The most comfortable sneaker ever - highly recommend purchasing - but do NOT get the white. The machine washable piece makes it seem like you can keep them clean - I literally crossed my legs and slightly scuffed one shoe agains the other - and the dirt from that won’t come out. Even after washing and bleaching etc… the fabric holds stains and doesn’t let go!”
