“Like the shoes, but this pair seem to be a bit bigger than the black ones I got last winter. The sole measures the same size but my feet seem to slip in them and the heel is looser.”
“These shoes are super comfy and fit like a glove. I am normally a size 8 but found the 8 too big and wide for my foot. Returned them - which was super easy - and ordered a 7 and they are perfect. They fit well, super comfy and super cute….I love them!!”
“Very comfortable and love that my feet stay warm under pouring rain. Only issue is that a few hours after putting them on they were already dusty. A week later and they're completely dirty.”
Hi Jena,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
Hi Kathryn,
Thank you so much for taking the time to share your experience with us.
I'm sorry to hear you have been experiencing discomfort at the back of your ankles from your shoes. Our ankle opening is a little firm to start, therefore you could experience some discomfort before it stretches out to perfectly accommodate your feet.
Wearing thicker socks that provide extra cushioning on that area will give the shoes time to adjust to your foot as adding something to cover up that area will allow the shoes to adjust to your foot so they can fit you perfectly. Another thing you can try doing is to insert a pair of heel liners into your Vessis for more cushioning. Heel stickers from Dr. Scholls can work really well too.
That said, I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
Thank you again for sharing your thoughts on your Vessis with us.
“The Vessi's are very clean lined and stylish. The are incredibly comfortable and light. Wore them on a zoo outing with lots of walking and my feet were fresh and comfy. I haven't gotten my feet wet yet because the weather's been nice, but I know when it does rain, my feet still won't get wet. Thank you Vessi.”
