“I usually wear a size 7.5 and went down a size as recommended, however I’m finding the pair slightly loose. This pair also got dirty much faster than other white shoes I’ve owned in the past and although I’ve followed the care instructions, the dirt hasn’t lifted as well as I’d like.”
Hi Alyshah,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. Please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
While Vessis are 100% waterproof they are not stain proof so our lighter colours do require more regular care to keep clean. We do have another great tip for tougher stains. You can actually mix up some baking soda and water to create a paste then slowly rubbing this paste onto the shoe can remove tough stains without causing damage to the waterproof membrane.
That said, we will be sure to share your feedback with our Product Team as we're always looking for ways to improve.
Thank you again for sharing your thoughts on your Vessis with us.
“They’re really cute and immediately comfortable. They slide on and off really easily. I haven’t tested out how waterproof they are but so far they fit well and seem really functional!”
“As a wide feminine fit… shoes of any type are so hard. I was pleasantly surprised at how flexible these are to accommodate my feet. With room for a warm sock
Shoes are light and very comfortable. Very pleased.”
“I loved the weekend white shoes. I have issues with my feet that require breathability and soft flexible sole. These have both.
I like the comfort of the shoe with no pieces inside the shoe that cause pressure points.
Like the fact they are waterproof and washable. Great lightweight shoe for travel”
Hi there,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. The team is always interested in hearing customer insights as we develop exciting new Vessi styles.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on Vessi with us.
