Hi Jessica,
We’re so sorry to hear your Vessis aren't providing you the amount of support you're looking for, we can imagine how disappointing that must be.
We’re sorry to hear your Vessis aren't as breathable as you'd expected. While normal shoes will always be more breathable than waterproof shoes, Vessis were designed to be a much more breathable alternative to other waterproof footwear like rubber boots.
As a casual/city shoe, Vessis do provide relatively low arch support. Some people love this, while others find it doesn’t work well for them. This is why we made the insoles removable so you have the option of using your own inserts for a more customized fit and comfort.
That said, we’ll certainly share your thoughts with the rest of the team as we feel it is important to take into consideration all of the feedback we receive from our customers.
Thank you again for taking the time to share your thoughts on Vessi with us.
