Hi J,
Thank you so much for taking the time to share your experience with us.
We always appreciate it when our customers provide any sort of feedback on our product. If anything should ever come up or you have questions, feel free to reach out to our Customer Care team at support@vessi.com and they’d be happy to help.
Thank you again for sharing your thoughts on your Vessis with us.
“This is my son’s second pair of Vessi as he just loves them so much! Reaching an age that he thinks rain boots are too bulky and inconvenient for his outdoor fun, his pair of Vessi is the perfect solution to continue to let him stay active AND keeping his feet dry!
No more wet cold feet and socks!
It is a win-win-win.
Win #1 - Child is happy as outdoor fun continues despite of wet weather.
Win #2 - Mom is happy as no more soggy stinky socks and shoes.
Win #3 - Supports to a business that started out in Vancouver, BC., where we are from!”
Hi Zennie,
Thank you so much for taking the time to share your experience with us.
I'm so sorry to hear your son's Vessis aren't comfortable for him. I understand he might be finding the toe box area too narrow. I'll be sure to pass your feedback along to our Product team, as we are always looking to improve. We'll use your insight towards our research and development for our future design improvements.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further and see what we can do to help.
Thank you again for sharing your thoughts on your Vessis with us.
