“No 1/2 sizes. I wear 8.5 shoes. I tried 8 but they were small (toes bent)so I exchanged it to 9 but they’re are too big. The back of the shoes are rubbing against the back of my heels. I think because they are a little too big and deep. I’ll buy sole pads and hope it’ll help. Shoe lace cannot be tighten - only for decoration.”
Hi Cheryl,
Thank you so much for taking the time to share your experience with us.
We’re so sorry to hear that your Vessis didn't fit quite as you'd hoped. I'll certainly share your thoughts on the design and fit with our Product team, as your feedback is extremely valuable to us. We're working towards expanding our sizing and style offerings in the future, and we'll certainly take note of your feedback on this as we do.
Inserting a pair of heel liners into your Vessis for more cushioning could help with any heel slipping or rubbing. Many customers have written to say Heel stickers from Dr. Scholls can work really well too.
That said, please feel free to reach out to our Customer Care team at support@vessi.com and one of our Customer Care Agents will be happy to look into this further.
Thank you again for sharing your thoughts on your Vessis with us.
“These shoes are attractive and very comfortable. I have a narrow foot and heel, so was pleasantly surprised when they fit! Normally I wear an 8 1/2 AA in a dress shoe, and a 9 1/2 AA in a sneaker. These fit me in a size 9.”
