Hey Debra! Thank you for providing some feedback on the Performance Jogger.
I am bummed to hear your new gear is not what you hoped for. However, I am happy to let you know, we do have an awesome return policy. Even if you took the tags off, no need to worry! I will provide some information about how to create a return label below:
All you need is your order number/customer PO and the email address used to place the order.
I’ve linked our return page - https://returns.narvar.com/vuoriclothing/returns
If you have any questions, please reach out to us at support@vuoriclothing.com. Have an awesome day!
“Usually love these but the pair I got are defected on the left leg. The material is all snagged for some reason. Hoping I can exchange them. Bought 3 pairs, and it was just this one.”
Hi Rue! Thank you so much for sharing your experience. We thrive on hearing from our customers and making changes based on this feedback.
Our Customer Support Team has reached out to make sure they find a fast solution for you. Be on the lookout for an email from support@vuoriclothing.com!
Thank you for your patience and support with this matter.
