“My husband loves his Austin sweatpants. I also love all my Vuori clothes. What I don't love is your 'escalated customer support'. The 1st customer support rep was helpful, but when she escalated, all I got was a condescending email and absolutely no effort to assist or look for my order or track or check status. Fortunately, the order showed up and was just fine, as I wonder what kind of help I would have received if it was not.”