Hello John,
We are sorry to hear that your item arrived melted. You did pay for the Warm Weather Packing which acts like a type of insurance for your chocolate so we can help resolve this issue.Can you please take a picture or two of the melted product? We will need the pictures for our records.Moving forward they will help us prevent this from happening in the future.Can You please send the pictures to contact@worldwidechocolate.com so we can resolve this problem. We look forward to hearing from you.Thank You
WWC
“This was a great purchase with one glaring exception-the freshness date was less than 6 months away. I expected around a year. It would have been a 5 star review if not for that exception. At the very least, the freshness data should have been listed in the product description. Other than that, I really like this small size that mixes well with my yogurt, ice cream, or hot cocoa. An excellent dark chocolate taste!”
