Hi Cheryl,
Thank you for taking the time to share your feedback. We understand that you may not have expected your faux stems to be bent upon arrival, and appreciate the opportunity to address your concerns.
At The Faux Flower Company, we are committed to sustainability. We believe in taking action to reduce our ecological footprint and contribute to a healthier planet. We're doing our part by ensuring that every box dispatched from our warehouse has been reused from its original packaging, in doing so, your faux stems by arrive bent to ensure they fit perfectly in their reused box.
Rest assured, all of our stems are flexible and can be easily straightened, ready for styling.
Once again, we appreciate your feedback and the opportunity to address your concerns.
Many thanks,
Erin