“We expected it to arrive as an arrangement but the flowers came loose with the vase as a separate item. It would have been embarrassing if we had asked for this to go to the recipient and they would then have to arrange it without instruction. However the quality of the product is excellent.
Thanks”
Thank you for your feedback.
From looking into your order i can see you ordered an arrangement ( loose stems ), not a bouquet ( hand-tied and pre cut ).
Sorry to hear you didn't find the website / details clear enough.
If you find us on youtube we have a collection of tutorial video on how to create your arrangements to get the most fullest look.
We take on board and appreciate all reviews.
We are so glad you are happy with the quality of our blooms.
Many Thanks
“This Dahlia Darling bouquet is simply gorgeous in every way. It exceeds my expectations and is just as gorgeous as it’s advertised. I bought it with the vase it’s displayed in and the whole arrangement is my best purchase of artificial flowers to date, and I have many. Worth every penny. It’s a large display and the vase too is the largest that I now own, so you must allocate a large are for it to stand out in. The materials used for the bouquet are of top quality and looks real even from a foot away. It’s a striking display of sheer beauty. It truly makes you happy to see it every day. Indulgence yourself.”
“Absolutely disgusted at the quality. Half of the flowers were plastic ....extremely disappointed after saving for months to buy them. After so many good reviews when I opened the box ,so excitedly , I could have cried.
Then this company had the audacity to refund me £6.00 less than I paid to cover the postage to return them. Had they been of a satisfactory quality this would not have been necessary.”