“I bought my first Backtrack back in 2017 when I returned to UK from a country with no drink drive laws and was petrified of losing my licence. This unit helped me enjoy social life and if I was over the limit I just didn't drive or I would wait if I was close to the limit.
After almost 8 years I thought I should get it recalibrated. I was a bit concerned that it had to be sent to Italy and the cost of sending it registered mail. I was right it never got to its destination. However not long afterwards and to my great suprise I got a new one in the post. A few days later I got the original package I had sent returned to me which I have binned as it hasn't been recalibrated.
So happy customer despite the recalibration issue.”