“The service is a bit slow using Canada Post which can take two weeks each way. When calibrated they work well. One of mine could not be calibrated, for some reason, and I got my calibration fee returned, but I don;t understand why other remediation was not possible (reduced price for replacement, overhaul, etc.)?”
Hello Gerald,
Thank you for your feedback. When a device cannot be calibrated, we usually offer a discount code towards the purchase of a new device so this should have been offered to you in addition to the calibration fee being returned. We will definitely look into this issue in further detail.
Please do not hesitate to reach out to us if you have any questions or concerns.
