“I was really hoping to get a proper calibration report with an "As Found" and "As Left" document showing calibration drift (or lack of drift). Also, the unit seems to read high compared to what it did before I sent it off (based on my drinking habits and what the last year of readings has taught me). Almost wish I hadn't sent it off for calibration.”
“Got it as my birthday gift Last June, but the product was not working. Customer service said the product should be calibrated once a year and the product was manufactured in 2014. Thus, the product never worked. Joshua at the customer service was great to replace it with refurbished one without any warranty. Overall, Joshua was good and am happy with what he did.”
“I like how easy this is to use. We had the breathalyzer for about 4 months and had to send it in for calibrating. They ended up sending us a new one.”