“I was given the back, seat, and foot pillows as a gift. They are all easy to use, dry, and clean. They are all very comfortable and definitely relaxing. My bathtub is the oval jetted tub and these are a little big if I have all three in at the same time. But overall this is a fantastic product and I highly recommend it!”
Hi Katherine,
We are deeply sorry for the frustration and inconvenience you've experienced with your order. We understand how disappointing it is, especially when it's a Christmas gift. We sincerely apologize for the delays in communication and the lack of updates on your package. This is not the experience we want for our customers, and we truly appreciate your patience during this busy holiday season.
Please know that your feedback has been passed along to our management team as we work to improve our processes. We do believe that your issue has been resolved, and we hope it has been sorted to your satisfaction. We are also more than happy to offer you something as an appeasement for the inconvenience you've faced. Please feel free to reach out via email, and we will be glad to assist you further.
Cheers,
Team BADESOFA