“Helpful staff at Palmerston North store got me to buy this online as they didn’t have any in stock. They kept in touch with progress and the item arrived in a timely order so very happy. ( I haven’t slept on it as it’s for the spare bed but it will make my visitors very comfy)”
“I ordered 3 x Cluster Puffs mattress toppers. Received only one package from NZ Post on the 16th. Finally, with the wonderful help Tinah from Customer services gave me and Bed Bath & Beyond’s follow-up with NZ Post, I finally received my delayed parcel on the 23rd, a week later. I appreciate all the wonderful communication I had from Customer services (Tinah) that helped me. The service was exemplary. I appreciated it all very much.. I would highly recommend BB&B. The Cluster Puffs are amazing.”