“Disappointing! I’d purchased this dressing gown previously and it had been great.
Noted with this one the material is a lot thinner which doesn’t give the dressing gown its previous heavy/luxury feel.
Now seems a bit cheep and lightweight which is not in keeping with the brand.
Off to M&S to but something a bit more heavy weight.”
Hi Steven,
We're truly sorry to hear that your recent dressing gown didn't live up to expectations! That feeling of wrapping yourself in luxury is something we never want you to miss out on.
You've touched on something important about our range. Over the years, we've crafted different dressing gown styles, each with its own unique fabric. The Moore dressing gown embraces you in a shorter, softer fleece that creates a lighter experience. Meanwhile, our previously available Brosnan featured that thick, fluffy towelling-style fabric that delivered that substantial, heavyweight feel which sounds like you're missing.
Reach out to our customer care team if you have not already done so and arrange for the item to be returned for a refund.
Best wishes,
The Bedroom Athletics Team
