Hi Will,
Thank you for your feedback! We’re sorry to hear that the roo pouch didn’t work for you. We understand that comfort and functionality are crucial, and we appreciate you sharing your experience with us.
We're constantly working to enhance our products based on customer insights, and your comments will help us in that process. If you're open to it, we’d love to assist you in finding a style that suits your needs better.
Thanks again for reaching out!
Best wishes,
Team Boxeroo
