“The legs ride up within minutes, the inside rim on the pouch isn't high enough so the top of your sack doesn't stay fully contained and the pouch isn't big enough so your Johnson gets squished against your boys. They don't work during exercise and I'm often having to readjust which isn't ideal when in public. I've emailed Boxeroo ages ago asking for help but recieved nothing back. I made the mistake of buying a 6 pack before trying them 1st, that's £60 down the drain and 6 pairs of boxers that don't do what they're supposed to. Very very unhappy with these.”
Hi Thomas,
Thank you for sharing your experience with us. We're really sorry to hear that the boxers didn't meet your expectations and caused discomfort during use. We understand how frustrating it can be when products don't work as intended, especially during exercise. Please can you drop us an email so we can sort this out for you.
Your feedback about the pouch design and fit is essential for us as we continue to improve our products. We genuinely appreciate you bringing these issues to our attention, and we'll pass your comments to our design team for review.
If you need assistance or have any further concerns, please reach out to us directly. We’re here to help!
Thank you.
Warm regards,
Team Boxeroo
