Thanks for your review! We keep our prices low by using standard box sizes, but we understand some customers want custom sizes. We are always happy to take size suggestions from you. Just let us know!
“Box Up has always been my go-to for custom boxes. The boxes turned out great as usual. I wasn't thrilled about paying for expedited service and the order was received 10 days late.”
“Fist off, I love the boxes. We have been using them for years. The only reason you didn’t get 5 stars is because the royal mess you made when you lost the artwork. Artwork is expensive, getting an artist to repair the damage you did was time-consuming and costly. Never upgrade your systems if you can’t keep the data. I think you should have given even a small discount on my next order, but even though I spoke with your chat folks, NO ONE offered much help or anything else. If I wasn’t so busy I would have looked elsewhere. To keep loyal customers you have to give something back occasionally.”
We're sorry you had a bad experience, Valerie. Artwork was available to transfer from the old website for over six months, but we could not retain it indefinitely.
