“I was concerned that the basket was not delivered to the recipient.
I called and spoke to April.
She listened to my concern and immediately set out to resolve it. She followed up with 3 phone calls plus emails. The basket was delivered to my neighbor's door and they finally acknowledged so. Without April I would not have known where the basket ended up. Than you for this exemplary customer service.”
“The wife I sent it to loved it. It was her husband who passed. Their son is the author of "The Whimpy Kid" book series and movies. I didn't get to see the basket but was glad I chose your product to send.”