“My friend and her son loved the bakery basket. It was so easy to order and to send to them. Tracking the delivery of the basket was so easy. Thank you for this great experience and I will definitely use Basketeers again.”
“the recipient loved the delicious goodies in the basket. She hasn't had a lot of appetite and she is enjoying the contents with a cup of tea or coffee. She also had never seen a basket with sympathy on it.”
“The snacks that arrived were not fresh, did not match what was described, and felt inappropriate for the sensitive purpose for which they were intended.
Because this order was meant to provide comfort during a time of loss, it was especially disheartening that the food did not meet even basic expectations. I hope you understand the importance of reliability and care in situations like this”
Dear Rodney,
Thank you for your feedback. We’re truly sorry to hear that your experience did not meet the standards we strive for, especially in such a sensitive situation. We understand the importance of providing comfort during difficult times, and it's disappointing to know that we fell short.
Your concerns are important to us, and we would appreciate the opportunity to learn more about your experience. Please feel free to reach out so we can make it right.
Warmly,
Team Broadway Basketeers
“I ordered 3 for family members who lost their father. I requested them to be delivered on a specific day. Two of them were delivered in the afternoon. But I waited all day for the third one to be delivered. Finally at 8 pm that night, it was delivered.”
