“Bought this for my husband as a Christmas and it arrived perfect. Instructions for refilling/inserting the ink cartridges were a little unclear. The font was as expected and he loved it!”
“Great product with great customer service. The pen is a little confusing, at first I couldn't find the nib and thought I got a defective item. I emailed customer service and they got back to me extremely fast with a very polite and simple explanation of what my mistake was. The pen arrived just as described and the engraving is clear and precise. It's very shiny and sleek looking. I think the best plus is that I ordered it without extra ink cartrages. So it arrived with one ink cartrage but also one piston! For those who don't know, a piston is basically an empty cartrage that you can easily fill with any ink that you like. I didn't know this was included! This pen is a Christmas gift for my brother who is a banker and now, because of the piston, I can get him different colored bottles of ink for other occasions. This was a nice surprise. I haven't tried writing with the pen, because it is a gift, but the overall quality looks great so I'm sure the ink flow is smooth.”
“I am very surprised. Ordered on a Saturday night and received on the following Thursday. Both the case and the pen made me feel like I should have paid more for such quality”
“The pen is of great quality and the delivery was quick. It's nice to have the ink included. The custom engraving is very nice as well. It has a couple of very small dents on the pen, which is the reason for 4 stars instead of 5. I would totally buy this pen again.
Edit: I did buy the pen again. The delivery was quick and the pen is of perfect quality. I changed it to 5 stars. I will definitely buy these pens again as gifts for my friends.”